Owleys is a premium car accessories brand based in California.
We create accessories for any kind of car traveling – road trips, camping, picnics, nature trips, and daily rides.
Our main goal is to bring comfort, convenience and emotions to every moment you spend in your car.
We ourselves enjoy traveling with our family and friends, so we have two main product lines: traveling with kids and traveling with dogs. With these products, we want help you take care of your loved ones when traveling by car and spend a great time on a road together. Creating our accessories, we care for both kids and adults – as well as both pets and their owners. Therefore we never use genuine leather and choose PU leather instead.
For our products, we prefer using low-maintenance, eco-friendly and durable materials that will withstand your trips with the most mobile kids and pets.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of RacsAuto.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://racsauto.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
Very high quality seat organizer. Neat sewing. Back side with non-slip coating. In addition to pockets, there are two carabiners on the sides. 5 stars out of 5. Thank you
good car seat organizer, made of eco leather which is super easy to clean with a damp cloth. all the pockets will be difficult to fill completely. a whole portable office for a small passenger :) :)
Nice and useful seat back organizer! Saves space in the car! I liked the fast delivery and cute packaging, the quality of the organizer itself is also great!!thank you!
Sewn from pleasant faux leather, made with high quality . Very convenient pockets , you can put everything you need there to keep it in one place . We really liked the organizer .
Great organizer for any car. The fastening straps stretch and the organizer looks very nice on the brown seats. I highly recommend ordering it!
For Honda Accord, the size is fine. the organizer is made really neatly, installation is quick and simple. Metal hooks and sturdy pockets show why the price is so high. Thank you:)
Plenty of solid pockets for different kinds of stuff, attachment is VERY good, has a folding tablet pocket 👍 super thing for a child
I ordered this car organizer for my sister, have not yet tested on long trips but the quality is good
Everything is fine, ordered for Hyundai Elantra.convenient organizer and not only for kids but also for adults
looks very stylish, pockets are solid and well stitched. the back has a non-slip coating. received my order in 3 days
Perfect fit for Hyundai Sonata, quality materials, lots of pockets to store toys, baby bottles, etc.
Kia Forte fit well. The quality is excellent and sturdy, I'm pleasantly surprised. All pockets are in place 👍🏻
super car organizer for traveling and daily use
Nissan Altima size is good, we like it very handy organizer!!
good quality, the organizer is carefully sewn. we use it for toys and baby food for the trip!
The car organizer is of very quality!
handy and cute, my child loves it
Looks like the photos, everything works fine, fast delivery
stylish , convenient , made well
Doesn't cover the seat completely but good quality
maybe not worth the money if you have nothing to put in this organizer. quality is ok, no problems
top level quality
For families with small children, this is the most useful thing to have in the car. What I like the most is that this organizer doesn’t interfere with the passengers at all! In addition to pockets to keep all the children's toys and things, this organizer protects the back of the seat from dirty shoes! Excellent thing! There is also a very convenient tablet pocket on the top, you can use it when it is inside. The fasteners are metal and looks secure. Very happy with my purchase.
The quality is just great! Convenient fastening to the seat, the installation took me no more than a couple of minutes. An ideal car organizer for those who have kids, I would even say irreplaceable!! This one has MANY pockets and also two carabiner hooks on the side. All sorts of small and medium-sized things like toys, food for travel fit perfecrtly. I’m very satisfied with this purchase and will continue to use and recommend this organizer!
everything is fine, I'm going to order the same organizer for my friends new car. was shipped in a branded box, so it’s a great gift option